The Information Technology (IT) Office provides technical support services, including NetIDs, network access, email, computer software, course websites and multimedia, lecture capture, and videoconferencing services to faculty, staff, and students. For additional information, contact or visit IT on the third floor of the Academic Building (Mon-Fri from 9 am – 5:30 pm), at (0512) 3665-7100, email service-desk@dukekunshan.edu.cn, or https://dukekunshan.edu.cn/en/it-support.
The Information Technology (IT) Office provides technical support services, including:
- Troubleshoot NetIDs, Computer networking, including campus wide network, VPN, etc.
- Email, Computer hardware and software.
- Mobile devices configuration and support. (Duo mobile, VPN)
- Campus ePrinting for Staff, Faculty, and Students. Multimedia and voice/ videoconferencing services. IT projects related to Research Network. Campus wide phone (VoIP) system.
- Major campus events support.
- System Applications support.
- Software from Duke, found at software.duke.edu.